Description
Lead the future of care coordination at MercyOne—where your expertise as Director of Care Coordination will drive better outcomes, inspire teams, and transform patient experiences across Central Iowa!
The Position
The Director of Care Coordination will be responsible for overseeing care coordination services at MercyOne Medical Center and MercyOne West Des Moines Medical Center, ensuring that organizational goals and operational responsibilities are consistently met.
Reporting directly to the Chief Medical Officer, this leader will oversee two direct reports and 35 FTEs.
Key priorities include improving Length of Stay within the first 90 days of hire, reinvigorating performance outcomes, and establishing clear processes and structures for managing long-term and complex patients.
Ideal candidates will be recognized subject matter experts in care coordination, with experience spanning both inpatient and outpatient settings. This role calls for an inspiring leader with a track record of driving engagement, unity, and a best-in-class work environment. A strong history of delivering results and driving successful organizational change is critical.
Requirements
Bachelor’s degree required; Master’s degree or active enrollment in a Master’s program required.
Minimum of five years of leadership experience in a large, complex setting at the Director level or equivalent, along with at least three years of relevant care coordination experience, is required.
The Community
As Iowa’s capital, Des Moines is a dynamic hub of government, business, culture, and innovation, offering an exceptional quality of life.
Residents enjoy a vibrant downtown filled with art galleries, performance venues, and a flourishing food scene with award-winning restaurants and breweries.
The city is home to top-rated public and private schools, nationally recognized healthcare systems, and a variety of family-friendly neighborhoods.
Outdoor enthusiasts will appreciate the extensive trail systems, numerous parks, and access to rivers and lakes for biking, hiking, and water recreation.
Popular attractions include the Iowa State Capitol, Greater Des Moines Botanical Garden, Des Moines Art Center, Blank Park Zoo, and the world-famous Iowa State Fair.
A year-round calendar of festivals, farmers markets, and cultural events ensures there's always something exciting happening.
The Organization
Established in 1893, MercyOne Des Moines Medical Center is Iowa’s largest and longest-operating hospital, offering 802 beds and a full range of specialty services in downtown Des Moines.
Part of the MercyOne Central Iowa region, the center is supported by a network of facilities and employs over 7,000 staff and 1,500 providers, making it one of the state’s largest healthcare employers.
The medical center offers comprehensive services, including trauma care, heart and vascular, maternity (Level III NICU), cancer, neuroscience, orthopedics, and robotic surgery. It is a Level II Trauma Center and a Primary Stroke Center, accredited by The Joint Commission.
A regional leader in medical education, MercyOne Des Moines hosts several ACGME-accredited residency and fellowship programs and partners with major medical schools.
Committed to innovation and community health, MercyOne Des Moines continues to expand its services and infrastructure to meet the evolving needs of the communities it serves.
Please direct all inquiries and referrals to:
Christine Young
Executive Recruiter
913-752-4532
